Job Summary

The Product Manager is responsible for driving the end-to-end development, launch, and growth of the organization’s digital platforms, including the Insurtech and HMO mobile applications. This role requires a highly entrepreneurial and execution-driven individual with a “0-to-1” mindset, capable of translating business objectives into scalable digital solutions.

The role sits at the intersection of business, technology, and user experience, with a strong focus on achieving product-market fit and driving user adoption within the Nigerian insurance and health-tech ecosystem.

Responsibilities

Product Ownership & Lifecycle Management

• Take ownership of the full product lifecycle for the Insurtech and HMO platforms, from ideation and development to launch and continuous improvement.
• Define and prioritize the product roadmaps based on company objectives, Takaful principles, and user needs.
• Translate high-level product strategies into actionable requirements, creating clear user stories, wireframes, and PRDs (Product Requirements Documents)

Product Strategy & Execution

• Develop and execute product strategies that support business growth, customer acquisition, and retention.
• Prioritize features and enhancements based on user needs, business value, and technical feasibility.
• Drive rapid iteration cycles to refine products and achieve product-market fit.
  

Cross-Functional Collaboration

• Work closely with engineering, design, and QA teams in an Agile environment to deliver high quality product releases.
• Collaborate with business development team to develop and execute go-to-market strategies.
• Engage with internal stakeholders including operations, compliance, and medical teams to ensure alignment with regulatory and business requirements..

User Research, Analytics & Performance Tracking

• Establish continuous user feedback mechanisms to gather insights from early adopters and key stakeholders.
• Define, monitor, and analyze product performance metrics (e.g., user acquisition, engagement, retention, churn).
• Leverage data-driven insights to inform product decisions and optimize user experience

Market Intelligence & Innovation

• Conduct ongoing market research to identify trends, opportunities, and competitive positioning within the Insurtech and Health tech space.
• Identify opportunities for product innovation and differentiation within the Nigerian and broader African market.
• Ensure alignment of product offerings with emerging industry practices, including ethical and Takaful-compliant frameworks where applicable

Data Protection & Confidentiality

• Uphold the highest standards of confidentiality in handling company-related
  information, ensuring compliance with data protection laws and internal policies.
• Adhere to the company’s information security guidelines, including proper storage, transmission, and disposal of sensitive materials.
• Promptly report any suspected data breaches or unauthorized access to the
  appropriate company authority.
• Participate in periodic data protection training to stay informed about evolving
  security risks and best practices.
  

General Assignment

• Execute any other duties and tasks that may be designated or assigned by the
  Company.
• Participate in the knowledge sharing programme of the department and the
  company
• To provide supports to your manager, Managing Director and Vice Chairman as may be required towards serving the Board, Management and staff members.

Qualification

• Bachelor’s degree in computer science, Engineering, Business Administration, or a related field.
• Minimum of 3 years’ experience in Product Management within Fintech, Insurtech, Health tech, or a broader tech startup ecosystem
• Proven experience managing early- stage (0-to-1) digital products from concept to growth.
• Strong understanding of Agile/Scrum methodologies and software development lifecycle (SDLC).

Skills and Competencies

• Strong product thinking and strategic planning capability.
• Excellent stakeholder management and cross-functional collaboration skills.
• Data-driven decision-making and analytical ability.
• Strong problem-solving and prioritization skills.
• User-centric mindset with attention to detail and experience design.
• Effective communication and documentation skills.
• Knowledge in managing products across all lifecycle stages

KPIs and Performance Metrics

1. Product adoption and user growth metrics.
2. User engagement and retention rates.
3. Time-to-market for product features and releases.
4. Product performance against defined business objectives.
5. Customer satisfaction and user feedback ratings